We do our very best to provide quality products that you will love in your home. We want our customers to be completely happy with their purchases. If you are not completely satisfied with your order, please contact us within 10 days of receiving your merchandise and we will be happy to find a solution. We will replace, mend or return for a full refund. 

Please return all items in new condition, unused or damaged within 10 days with a recommended tracking #. 

Unfortunately, we cannot refund shipping and handling fees, and the customer is responsible for the re-shipping fees. 

All sale items are final and non-refundable. 

Please make all returns to the address below only after you have been given return instructions through email. 

contact@thirty6rooms.com

If you are interested in exchanging your items please contact us and we are happy to help you with the process.

Please return unused merchandise within 10 days with a recommended tracking #. 

You will be given a full refund in the amount you paid for your merchandise excluding shipping costs which unfortunately cannot be refunded. 

Please make all returns to the address below only after you have been given return instructions through email. 

contact@thirty6rooms.com

If you do decide that you want to cancel your order completely, please notify us within 24 Hrs of placing your order and we will refund you in full within the next 5-10 business days. 

Please make all returns to the address below only after you have been given return instructions through email. 

contact@thirty6rooms.com